Was pleasantly astonished once the counter guy explained we could go ahead and take vehicle straight away, and a lot more delighted once we have been provided a absolutely free enhance from compact to SUV! Counter dude was fantastic and acquired us within the highway quickly, auto was clean up and comfortable without having challenges during the excursion, and there were no surprises the next day when we returned the vehicle and compensated.
Pros: Customer support folks were being good. It’s not their fault the Price quickly goes up from what was bought online.
The manager explained to us that looked Completely wrong and asked us to e-mail him, once we did he claimed they wouldn’t do nearly anything over it. They ended up charging us two distinct premiums for the a single vehicle on a daily basis. Received’t at any time make use of them yet again
Drawbacks: They billed me a top quality rate to the automobile I'd reserved at a non-high quality charge, and also the car was pretty soiled.
This Typically would've been a crimson flag, but following a flight and ready in that line, we weren't inside the mental Area to understand what was happening. Our agent’s name was AJ. Seemed fine. Planned to write down a good critique about him despite the exceptionally lengthy look forward to the car, but he turned out to be a cliche, manipulative salesperson. Nevertheless, this is probably how Edge skilled him. Absolutely everyone waiting ready in line that day was fairly pissed off. One lady acquired so outraged she built an announcement to the road hardly ever to rent from Edge once again. I thought she was nuts, but now I understand the experience of leasing with Benefit will push you insane.
The supervisor explained to us that looked wrong and requested us to email him, once we did he claimed they wouldn’t do anything at all over it. They wound up charging us two distinct rates for your one particular car daily. Received’t at any time rely on them once again
Also not their fault that the auto wasn’t managed. Corporate has to get it together and become upfront about expenditures when scheduling on line. Also they have to receive the vehicles serviced and stop reducing corners.
...The weather was incredible, blue skies 70 diploma sunshine with no snowflake in sight. Aggravated that we paid a lot more for An even bigger auto just for two persons web link but whichever.
Cons: Get took more than an hour in line. As soon as we achieved the counter, it even now took 20 minutes to find the car. And we had a reservation. Preposterous!
Professionals: Thrifty not simply had the most effective price tag with the rental of a little vehicle, but ... a) anyone brought the car to your door for me due to the fact I'm handicapped, b) what was to generally be a sixteen working day journey was Minimize shorter resulting from a spouse and children crisis.
Cons: No warning that engine shuts off every time you prevent or how you can bypass this. Fall off was a ache given that they have been looking to juggle each inbound and outbound site visitors via a one lane gate which experienced a safety vehicle parked throughout it. Seemingly that they had not gate arms on this was how they controlled it.
Right after finishing within, we ended up told to pick a vehicle from loads A, click to read B, and C, but after we went outside the house there were no cars and trucks in These tons so we had to attend to talk to someone once more. When we eventually bought an automobile (A much bigger one than we compensated for, which was great and sort of enjoyment, besides the incontrovertible fact that we eventually paid far more in fuel), it appeared like it hadn't been cleaned. There have been 50 percent a dozen vacant h2o bottles from the back seat.
Pros: Company was rapid & effective with pick up and fall off. They'd us inside a lesser automobile than our Kayak reservation had stated, However they upgraded us to the proper automobile dimension without problem.
Downsides: The situation was pretty a methods from the crushed route and demanded a $eighty taxi ride to and through the Denver Intercontinental Airport.